Privacy Policy

Effective Date: 1 July 2023

At Trusted Electrical Solutions (TES), we are committed to safeguarding the privacy and security of our website visitors and users. This Privacy Policy outlines the types of personal information we collect, how we use it, and how we protect it. By accessing or using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect:
   1.1. Personal Information: When you interact with our website or use our services, we may collect personal information such as your name, email address, phone number, and any other information you voluntarily provide.
   1.2. Non-Personal Information: We may also collect non-personal information, including but not limited to your IP address, browser type, device information, and website usage data through cookies and other tracking technologies. This information is used to improve our website’s functionality and optimize user experience.

2. How We Use Your Information:
   2.1. Personal Information: We use the personal information you provide to respond to your inquiries, process service requests, and communicate with you regarding our services.
   2.2. Non-Personal Information: Non-personal information is used for analytical purposes, to monitor website traffic, and to improve our website’s content and functionality.

3. Cookie Policy:
   3.1. Cookies are small text files that are placed on your device when you visit our website. We use cookies to enhance user experience, personalize content, and analyze website traffic. You can manage your cookie preferences through your web browser settings.
4. Data Security:
   4.1. TES employs industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
5. Third-Party Disclosure:
   5.1. TES may share your personal information with trusted third-party service providers to facilitate our services, such as email communications and website analytics. We ensure that these third-party providers adhere to privacy and security standards.
6. Your Consent:
   6.1. By using our website, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
7. Changes to Privacy Policy:
   7.1. TES may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated policy will be posted on our website, and your continued use of the site after the changes become effective constitutes your acceptance of the revised Privacy Policy.
8. Contact Us:
   8.1. If you have any questions or concerns about our Privacy Policy or how we handle your information, please contact us at:
   Email: ask@trustedelectrical.co.nz
   Phone: +64 22 690 4179

Thank you for trusting Trusted Electrical Solutions (TES) with your privacy.